Behind every successful company are a staff of hardworking employees. While many companies are guilty of treating their employees as disposable commodities, if you truly want to be successful and avoid a high turnover rate, you need to know how to successfully manage people. Read on to learn more.
Every boss has a choice. They can be the boss their employees rave about and stay loyal to, or they can be the boss from hell. If your employees are unhappy and morale is low, productivity tanks and turnover increases. Few companies enjoy having to hire new employees. It can be a costly hassle. If you keep your employees happy, they will be productive and form a solid team that is always behind you. This decreases the costs associated with hiring and training new people and keeps employees eager for new challenges. So how do you keep your employees happy?
It starts the minute you enter the corporate world as an employee yourself. Don’t forget what it was like, and what about certain bosses made you dislike them. Demonstrate the kind of behavior you expect from your future employees, and always put yourself in the best possible light. For more info click here.
Once you have employees, get to know them. Adopt an open door policy and listen to all feedback you get. Offer the best benefits, especially heath care, that you can. Flexibility is important too. Allow employees to adjust their schedules if needed, provided they make up any time lost. Be generous with sick days and vacation. Provide incentives periodically such as a catered lunch or seasonal bonuses. It’s crucial to make your employees feel appreciated and listened to.
If you need to discipline an employee do so privately. Never yell or get angry at employee in front of other employees, and try to refrain from yelling. You don’t want your employees to be scared of you! During the disciplinary hearing, listen to your employee’s side of things and work together to find a way to prevent the issue from happening again. Never threaten or make it personal. Always have a clear policy in place regarding tardiness, absenteeism and other issues, but don’t be afraid to bend it. For example if a long time employee who generally excels runs becomes ill or otherwise has extenuating circumstances that are causing them to be late or miss days, be understanding, not inflexible.